How to setup your email on mobile phone/smart device using the Outlook app

Modified on Mon, 26 Jan at 2:11 PM

? Step 1 — Install the Outlook App

Android

  1. Open the Google Play Store
  2. Search for “Microsoft Outlook”
  3. Tap Install

iOS (iPhone/iPad)

  1. Open the App Store
  2. Search for “Microsoft Outlook”
  3. Tap Get

? Step 2 — Open Outlook and Add Your Account

  1. Launch the Outlook app
  2. Tap Add Account
    • If an account is already logged in, go to Menu (top-left) → Settings (gear icon) → Add Mail Account

? Step 3 — Enter Your Email Address

  1. Type your full work email address (e.g. your.name@company.com)
  2. Tap Continue

? Step 4 — Enter Your Password

  1. When prompted, enter your usual email password
  2. Tap Sign In

If your organisation uses Multi‑Factor Authentication (MFA):

  • Approve the sign‑in request on your authentication app/device

? Step 5 — Sync and Finish

Once signed in, Outlook will:

  • Sync your email, calendar, and contacts
  • Take you to your inbox

You're now ready to use Outlook on your device!


✔ Helpful Tips

  • If you change your email password, you may need to re‑enter it in Outlook.
  • To add additional accounts, go to
    Outlook Menu → Settings → Add Mail Account


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