uniFLOW Cloud SmartClient Installation

The uniFLOW Cloud SmartClient is required to use the school's new Canon Secure Print service.

The SmartClient is automatically installed by Group Policy when your computer is connected to the school network. No manual installation is required.

When returning to school, please follow the steps below to confirm that the installation has completed successfully.

Before You Start

Please ensure that:

• You are on site at school.
• Your computer is connected to the school network.
• You are using your normal school computer.

Installation Steps

1. Restart your computer

Restart your computer normally.

Important: A full restart is required. Logging out and back in is not sufficient.

2. Check for the installation message

During the restart process, you should see a message stating:

Installing managed software uniFLOW Smart Client

This confirms that Group Policy is installing the uniFLOW SmartClient.

Please allow this process to complete and do not turn off the computer while the installation is taking place.

3. Restart your computer again

Once Windows has started and you can log in normally, restart the computer for a second time.

This ensures that the SmartClient and its associated printer settings have fully loaded.

Confirm the Installation

After the second restart, log in and check the following.

4. Check the System Tray

Look at the icons near the clock in the bottom-right corner of your screen.

You should see the uniFLOW SmartClient icon (Red and White Square)

5. Check your Printers

2 ways, you can either Open:

Settings → Bluetooth & devices → Printers & scanners

Check that the following printer is listed:

Canon Secure Print

Or just go to print a document/file and you shoul

Installation Successful

The installation is complete if:

• ✅ The uniFLOW SmartClient icon is visible in the System Tray.
• ✅ Canon Secure Print is listed under Printers & scanners.

You are now ready to use the new secure printing system.

Troubleshooting

The installation message did not appear

If you did not see:

Installing managed software uniFLOW Smart Client

during the restart, restart your computer once more while connected to the school network.

If the message still does not appear, contact IT Support.

The uniFLOW SmartClient icon is missing

If the installation message appeared but you cannot see the uniFLOW SmartClient icon after restarting, contact IT Support.

Canon Secure Print is missing

If the SmartClient icon is present but Canon Secure Print is not listed in your printers, contact IT Support so that we can check the printer deployment.

Please do not manually download or install the uniFLOW SmartClient. The software and printer are deployed automatically by IT.